Sushi Hana: User Reviews

I went there excited to try the "authentic", "delicious" sushi that I had heard people(who went there over a year ago) tell me about. We had a reservation that we made at 2pm for 7pm that evening and we arrived 5 minutes early. The atmosphere wasn't what I was expecting; it seemed kind-of cheap - I was expecting it to look very authentic and Japanese, but there was just cheap wood paneling and the seats were crowded together had nothing special about them at all. Let's just say I have been to Chinese buffets that looked better.

The hostess was not at her podium when we arrived and there was a huge line of people with reservations wanting to be seated. When she arrived she took everyone with reservation's names and then continued to seat people on the walk-in list! What is the point of getting a reservation? There isn't one, obviously. We then saw that hostess waiting tables! No wonder she wasn't up front! My boyfriend and I were seated about 30 minutes later and the hostess literally threw the menus on the table and walked away. We received no "Welcome" or anything.

On their menu are various cooked Japanese dishes(Katsudon, Teriyaki, Tempura, Udon, etc) along with just about any plain Sushi Rolls(Spicy Tuna Rolls, Eel Rolls, California Rolls, the usual) and a separate menu that has NO prices listed for Special Rolls(the more complicated rolls that are a combination of the plain rolls). I guess they didn't want to scare people away with the prices. Everything on the menu is rather expensive. The Japanese meal dishes were all between $10 and $30(though Lunch is between $6 and $9), Appetizers are between $3 and $12, the plain rolls were between $3 and $12 each, and the Special rolls we ordered were $12 and $13. Again, I was expecting some authentic Japanese rolls, but they were all just the American "fake" sushi rolls or plain rolls.

Shortly after a young couple was seated next to us and they were waited on. No one came to take our order or ask us what we wanted to drink or anything so my boyfriend called on the waitress who waited on the couple next to us. We quickly gave her our order (we ordered vegetable Shu Mai for appetizer, an Eel Roll, and 2 special rolls:one with Eel and Tempura Shrimp, and the other a Crunchy Salmon roll with Salmon and Panko) and she never asked for drinks so we just drank the free water that everyone gets. We waited about 30 minutes before our appetizer (shu mai) came. They were little dumplings filled with vegetables. They were tasty, but very very small and there were only 6 of them for my boyfriend and I to split. It wasn't very much at all and we ate it within a few minutes, our stomachs still grumbling, feeling teased by that tiny appetizer.

Over an hour later the people next to us were served their sushi so we figured we would be served within 10 minutes. Oh was that wishful thinking! Long after the couple next to us had left, the waitress came by and asked if we had already eaten our sushi. Um NO, we told her we never received anything, so she said she would go to the kitchen and see about it. She came back 5 minutes later and said ours was coming up (meaning she had probably JUST put our order in). We waited over 2 hours for our food! The couple next to us had eaten, paid, and left, and a new family was seated there before we got our food.

When it did come, the waitress kept saying "sorry, sorry" and put a tiny plate of 2 pieces of nigiri sushi on the table separate from our order, so we figured it was on the house for the terrible wait. We ate it along with the undercooked eel that was covered in fish bones, probably from cutting the sushi with a dirty knife! The extra nigiri rolls they had given us had a pleasant taste, but the fish itself had a strange tough tendon attached that was very hard to chew, which was a very strange texture next the the blubbery fish. The Crunchy Salmon roll was the best of the ones we received although the menu stated that the Panko breadcrumbs wer

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By now I've been to quite a few of the sushi place in baltimore city, co. and surrounding areas. Sushi Hana is by far my favorite. They have a large menu. The rolls are very large, and it's not large from too much rice. They pack the ingredients in! They have a handy cheat sheet that tells you whats in all the rolls. They have a lot of rolls that are unique to them, so you know you're getting a unique experience. The restaurant is clean and the staff is friendy and attentive. There are a lot of good sushi places in balto. but this isn't to me missed!

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Of all the sushi places in Towson, this is our go-to spot.

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